Privacy Policy

1. Who we are

[Ziva Black pty ltd] ("we", "us") operates [acquisitionalchemist.com] and provides marketing and client‑acquisition services. We act as the controller of personal information collected via this website and our forms.

Company details:

Legal entity: [Ziva Black pty ltd]

Registered address: [Suite 727, 373 Glen Huntly Road, Elsternwick 3185]

Contact email: [[email protected]]

2. What we collect

We collect the following categories of information when you use our site, submit a form, or interact with our ads and emails:

Identity & contact: name, email, phone, business name, role, state/country.

Form responses: your needs, budgets, industry, and notes you provide.

Verification data: one‑time passcodes (OTP) and delivery status when we verify phone numbers.

Technical: IP address, device/browser, pages viewed, referring URLs, UTM parameters, session and cookie identifiers.

Communications: emails, call recordings/notes (if we call you and you consent where required).

We do not intentionally collect sensitive categories (e.g., health, biometric, government IDs) on this site.

3. How we collect it

Directly from you: when you complete our forms, book a call, or contact us.

Automatically: via cookies, pixels and similar technologies.

From our service providers: lead‑form platforms, analytics, CRM, communications tools.

4. Why we use your information

We use personal information for:

Providing our services: respond to enquiries, schedule calls, and deliver requested information.

Qualification & fraud prevention: verify phone numbers via OTP; prevent spam and abuse.

Sales & marketing: send product updates, offers and invitations; personalise content and measure campaign performance.

Operations: debugging, security, and improving the website and funnels.

Legal/compliance: keep necessary records, manage requests, and comply with applicable laws.

Where required, we rely on your consent (e.g., marketing opt‑in), contractual necessity (e.g., you request a demo), and/or our legitimate interests (e.g., to operate a secure, effective website).

5. Cookies and tracking

We use cookies and similar technologies to operate the site, remember preferences, and measure performance. You can manage cookies via your browser settings and our cookie banner. If your browser sends a Global Privacy Control (GPC)signal, we will treat it as an opt‑out of sale/sharing where legally required.

Analytics/ads (examples – edit to fit): Google Analytics, Google Ads, Meta Pixel, LinkedIn Insight Tag.

6. Disclosures to third parties

We disclose information to:

Service providers (processors): who process data on our behalf under contract. Typical providers include:

Form/quiz: Heyflow (multi‑step forms/landing pages)

OTP/communications: Twilio (SMS/voice for OTP delivery)

CRM/automation: GoHighLevel (lead routing, email/SMS, calendars)

Analytics/advertising: Google, Meta, LinkedIn (metrics and ad attribution)

Business partners you request: e.g., if you ask to be referred or onboarded.

Legal and safety: to comply with law, defend our rights, or prevent harm.

We do not sell your personal information for money. If our use of advertising cookies is considered a "sale" or "sharing" under certain laws, you can opt out using the controls in Your rights below and our cookie banner.

7. International transfers

We may process and store data in countries outside your own. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) and limit access to those who need it.

8. Data retention

We keep personal information only as long as necessary for the purposes above, and then delete or de‑identify it per our retention schedule. Typical retention for marketing leads is [12–24 months] after last activity, unless a longer period is required by law.

9. Security

We use administrative, technical and physical safeguards designed to protect personal information, including encryption in transit (HTTPS), access controls, and periodic reviews. No method of transmission or storage is 100% secure.

10. Your rights

Your privacy rights depend on your location. You can exercise applicable rights by emailing [[email protected]] or using the links in our emails. We will verify your identity before acting on a request.

If you are in Australia

You may request access to the personal information we hold about you and correction of that information. You may also opt out of direct marketing communications at any time. If you have concerns, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). See Contact below.

If you are in the EU/EEA or UK

You may have rights of access, rectification, erasure, restriction, objection, and data portability, and to withdraw consent at any time (without affecting prior processing). You also have the right to lodge a complaint with your local supervisory authority (e.g., ICO in the UK).

If you are in California (USA)

You may have rights to know/access, correct, delete, and to opt out of sale/sharing and certain profiling/targeted advertising. We do not use or disclose personal information to derive inferences about you in a way that produces legal or similarly significant effects without your consent. Agents may submit requests with appropriate authorisation.

Opt‑out links (configure as needed):

Do Not Sell or Share My Personal Information: [link to page or cookie settings]

Limit Use of Sensitive Personal Information: [link, if applicable]

11. Children

Our site is not directed to children and we do not knowingly collect personal information from anyone under [16/13 – choose].

12. Third‑party sites

Our site may link to third‑party websites. Their privacy practices are governed by their own policies.

13. Changes to this policy

We may update this policy from time to time. The updated version will be indicated by an updated Effective date and will be effective as soon as it is accessible. Material changes will be highlighted on this page.

14. Contact

Questions or requests? Contact our privacy team:

Email: [[email protected]]

Postal: [Suite 727, 373 Glenhuntly Road, Elsternwick, 3185]

Australia: Office of the Australian Information Commissioner — https://www.oaic.gov.au

UK: Information Commissioner’s Office — https://ico.org.uk

California: California Privacy Protection Agency — https://cppa.ca.gov

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suite 727, 373 Glenhuntley road elsternwick, melbourne Victoria 3185

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